Why is this important
The cost of SMS notifications directly affects the everyday expenses of bank card holders. Keeping the tariff unchanged helps avoid additional financial strain when actively using payment services. For users, this is also a matter of transparency and predictability in service terms. The decision shows that customer feedback can influence tariff policy.
What happened
- HUMO announced that the cost of SMS notifications for card transactions will remain at the current level.
- Earlier, Octotelecom had planned to change tariffs for the notification service starting from May 1, 2026.
- After discussions and additional analysis, the parties decided not to increase the cost of the service.
Numbers and facts
- Starting from May 1, 2026, the cost of one incoming SMS message from number 13131 will remain at 84.2 soums.
- Initially, the SMS notification operator announced plans to change tariffs for the service informing users about HUMO card transactions and balances.
- HUMO sent an official request proposing that the current pricing terms be maintained, taking user appeals into account.
- The decision to keep the tariff unchanged was made following additional analysis and coordination between the parties.
- The SMS notification service remains a key tool for informing users about card transactions.
Context
- For users, this means their current notification costs will remain unchanged without any tariff increase.
- For businesses and banking infrastructure, the decision helps maintain customer trust and the stable use of services.
- For the operator and the payment system, this is an example of balancing commercial terms with user interests.
